Terms of Use

These Terms and Conditions may be changed by us from time to time without notice to you. The latest Terms and Conditions will be posted on the Website, and you should always review these Terms and Conditions before using the Website to ensure that you have a current understanding of the terms under which you are permitted to access and use this Website. If for any reason you cannot access the Terms and Conditions via the Internet, we can provide a copy of the most recent Terms and Conditions by e-mail upon request.

 

Please e-mail us at Support@whiyou.com

 

YOUR CONTINUED USE OF THE SITE AFTER THE POSTING OF ANY REVISIONS SHALL BE CONSIDERED YOUR AGREEMENT TO THE MODIFIED TERMS. However, if you place an order through this Website or use any Whiyou services, the Terms and Conditions applicable to that order will be the Terms and Conditions in force as of the date you place your order.

 

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General

 

Thank you for visiting Whiyou.com ("Website"). These Terms and Conditions apply to your use of this Website and all purchases of products and services on or through this Website.

 

This Website is operated by Whiyou Ltd, a limited liability company incorporated under English law.

 

The terms "Whiyou", "we", "us" and "our" when used in these Terms and Conditions mean Whiyou Ltd, "you" and "your" when used in these Terms and Conditions means any person or entity browsing, using, or purchasing products on or through this Website.

 

This Website and its Content (as defined below) are intended solely for personal and non-commercial use by you. Any use of this Website or its Content other than for personal and non-commercial purposes is prohibited.

 

These Terms and Conditions are only available in the English language.

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Minors

 

The Website is not intended for use by children or minors under the age of 18 years without the permission of a parent or guardian. You must be at least 18 years of age to purchase on the Website.

 

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General Ordering Information

 

Orders can be placed via the Website. By placing an order with us, you are (i) offering to purchase product(s) on these Terms and Conditions, (ii) representing that you are 18 years of age or over, (iii) representing that all information you provide to us in connection with such order is true and accurate, and (iv) representing that you are an authorised user of the payment method provided.

 

 

BY PLACING AN ORDER ON WWW.WHIYOU.COM YOU ACKNOWLEDGE TO HAVE READ AND AGREED TO THESE TERMS AND CONDITIONS. IF YOU ARE UNHAPPY WITH ANY ASPECT OF THESE, YOU SHOULD CONTACT US AT SUPPORT@WHIYOU.COM BEFORE PLACING YOUR ORDER. WE MUST RECEIVE PAYMENT IN FULL FOR THE PRICE OF THE GOODS AND SHIPPING BEFORE YOUR ORDER CAN BE ACCEPTED. ONCE PAYMENT HAS BEEN RECEIVED BY US, WE WILL CONFIRM THE ACCEPTANCE OF YOUR ORDER BY WAY OF AN EMAIL, SENT TO THE EMAIL ADDRESS YOU PROVIDE ON YOUR ORDER. APON ACCEPTANCE OF YOUR ORDER BRINGS INTO EXISTENCE A LEGALLY BINDING CONTRACT BETWEEN US.

 

WHIYOU LTD SHIPS ALL UK ORDERS VIA ROYAL MAIL AND INTERNATIONAL ORDERS VIA VARIOUS INTERNATIONAL SHIPPING PROVIDERS. ALL ORDERS ARE TRACKED AND INSURED. ALL CHARGES ARE SET ON A FLAT RATE BASIS.

 

ALL ORDERS ARE SENT VIA ROYAL MAIL. ORDERS WILL REQUIRE A SIGNATURE ON RECEIPT. TYPICALLY, UK ORDERS TAKE 2/3 WORKING DAYS TO BE DELIVERED FROM THE DATE OF DISPATCH. PLEASE ALSO NOTE THIS IS NOT 100% GUARANTEED AND COULD BE SUBJECT TO UNFORESEEN CIRCUMSTANCES.

 

ORDERS ARE SENT VIA VARIOUS INTERNATIONAL SHIPPING PROVIDERS. ORDERS WILL REQUIRE A SIGNATURE ON RECEIPT. PLEASE SEE OUR DELIVERY TAB TO UNDERSTAND THE DELIVERY COSTS. THE ESTIMATED DELIVERY TIME VARIES DEPENDING ON LOCATION BUT ON AVERAGE TAKES 7-20 WORKING DAYS.

 

PLEASE NOTE THAT THE ESTIMATED DELIVERY TIMES ARE ESTIMATES AND THEY DO NOT TAKE INTO ACCOUNT ANY EXTERNAL INFLUENCES THAT MAY AFFECT THE PROCESS.

 

Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to review and check your order at each stage of the order process.

 

An order is placed once you click the "Checkout" button on the Checkout page. By clicking the "Checkout" button, your order is sent to us. Once we have received your order, an automated confirmation of receipt will be sent to the e-mail address specified by you in the ordering process. This e-mail will contain your order number and the details of your purchase. A legally binding agreement has now been concluded for the sale and purchase of the products.

 

When you send us your order, we may verify certain items before the order is fulfilled. This verification may include, without limitation, your personal information (such as your address for example), your payment information and your creditworthiness. By submitting your order, you agree to this verification.

 

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Prices And Costs

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The prices for the products displayed on the Website are inclusive of the applicable Value Added Tax ("VAT") in effect for the time being. If the rate of VAT changes between the date of your order and the date we take payment for your order, we will adjust the VAT you pay.

 

Shipping costs may apply to your order and, if so, these will be displayed before checkout. Any other charges applicable to your order will also be displayed at checkout.

 

We accept multiple payment methods.

 

The prices and products displayed on the Website are subject to change and we reserve the right to change these at any time and without notice to you, provided that if you place an order for products through the Website the price you will pay for the products will be the price displayed at the time you place your order. The prices displayed on the Website at any moment are only valid at that moment. All prices displayed on the Site are quoted in British pounds sterling (£).

 

Although the Website is composed with care, the pricing information on the Website may contain errors. We do not have to supply products to you where we have made a pricing error, and that pricing error is obvious and unmistakable.

 

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Whiyou’s Right To Refuse An Order And Modify Or Cancel A Purchase

 

We reserve the right to refuse any order for any reason. We also reserve the right to cancel any order or purchase (and provide a full or partial refund), including where:

 

The product(s) is (are) not available and/or not in stock.

 

We have reason to believe you are purchasing for resale (you are a reseller and not an ordinary consumer);

 

We suspect you intend to cause the business harm through improper use of our materials and any risk to our company, reputation, and business activity.

 

Your billing information is not correct or not verifiable.

 

Your payment is not confirmed/authorised by our automated payment confirmation service.

the displayed price of the product(s) was incorrect, and that pricing error was obvious and unmistakable, or we could not deliver at the address provided by you.

 

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Recall

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You agree to cooperate fully with us and provide all reasonable assistance in the event we recall any product(s), at Whiyou sole expense. Please notify us if you know or suspect there is a possibility of products becoming or needing to become the subject of a recall.

 

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Intellectual Property Rights; Content

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Unless otherwise noted, the Website, its features, functionality, and all materials, including, without limitation, product(s) (including, without limitation, and product designs), images, text, graphics, logos, descriptions, data, illustrations, designs, icons, photographs, video clips, audio clips, sounds, files, get-up and associated goodwill, software, specifications, advertisements, titles, names, User Generated Content (as defined below), and any other materials that appear as part of or on the Website (collectively, the "Content"), are protected by copyright, design and/or database right and/or other intellectual property rights in the United Kingdom and are owned, controlled, and/or licensed by Whiyou Ltd.

 

Whiyou Ltd Unified badge logo, “Whiyou” Ltd text, and all related names, logos, product and service names, designs and slogans are registered Community trademarks or trademarks of Whiyou or its affiliates or licensors. Such marks cannot be used without the prior written permission of Whiyou Ltd. All other trademarks, product names, company names, logos, service marks, trade dress or other material mentioned, displayed, cited, or otherwise indicated on the Website are used for identification purposes only and are the trademarks of their respective owners.

 

Except as permitted by the Copyright Designs and Patents Act 1988 or otherwise as may be expressly permitted by Whiyou Ltd, you may not use, reproduce or copy (including storing in any medium by electronic means and whether or not transiently or incidentally to some other use), publish, misappropriate, extract, re-utilise, transmit, distribute, display, modify, perform, download, license, create derivative works of, reverse engineer, frame, transfer, sell or participate in any sale of, or exploit in any way, in whole or in part, any Content, the Website, or any related software.

 

You are hereby granted a non-exclusive, limited, and revocable license to view the Content on the Website, but only while accessing the Website. No right, title, or interest in or to any downloaded materials or software is transferred to you as a result of any such downloading or copying.

 

The Content may contain omissions, or errors, or may be out of date. The Content is provided for informational purposes only and Whiyou is under no obligation to keep the Content updated. Whiyou may, in its sole discretion, change, delete, update, modify or otherwise alter the Content at any time without providing notice to you.

 

The images of the products on our site are for illustrative purposes only. Although Whiyou have made every effort to display the colours accurately, we cannot guarantee that your computer's display of the colours accurately reflects the actual colour of the product(s). Your product(s) and the packaging of your product(s) may vary from that shown in images on our Website.

 

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User Generated Content

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As used in this Section, (i) "User Generated Content" means Comments (as defined below), messages (including e-mail), data, information, text, music, sounds, photos, graphics, images, designs, icons, video or audio clips, files, or other material or content; (ii) "Comments" means comments, feedback, suggestions, reviews, ideas, proposals and questions; and (iii) "Interactive Areas" means reviews, forums, blogs, chat areas, bulletin boards or other interactive areas in which you or other Website users may post Comments, content, messages, materials or other items on the Website.

 

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Generally

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By posting, distributing, sending, or displaying User Generated Content to the Website, you:

 

hereby grant to Whiyou Ltd a non-exclusive, royalty-free, perpetual, transferable, irrevocable, fully paid-up, worldwide, and sublicensable right to use, copy, reproduce, modify, adapt, translate, distribute, publish, create derivative works of, display, perform, and otherwise disclose or incorporate into other works, the User Generated Content for any purpose to the extent permissible by applicable law; grant Whiyou Ltd the right to use your name in connection with such User Generated Content, subject to Whiyou Privacy & Cookie Notice; represent and warrant that:

you own and control all the ownership rights to the User Generated Content that you post or otherwise distribute, or you otherwise have the lawful right to post and distribute such User Generated Content on or through this Website;

such User Generated Content is true, accurate, complete, and not misleading and does not infringe or otherwise violate or breach any applicable laws or regulations; and

the usage, publication and posting of such User Generated Content does not violate these Terms and Conditions and will not and could not violate any rights of, or cause or could cause injury to, any third person or entity; and further grant Whiyou Ltd the right to pursue before any appropriate forum any person or entity that violates Whiyou Ltd or your rights under any applicable law in the User Generated Content.

 

User Generated Content submitted by you is deemed non-confidential and Whiyou Ltd is under no obligation to treat such User Generated Content as proprietary information. Without limiting the foregoing, Whiyou Ltd reserves the right to use the User-Generated Content as it deems appropriate, including, without limitation, deleting, rejecting, or refusing to post it.

 

Whiyou Ltd is under no obligation to offer you any payment for User-Generated Content or to attribute authorship of User-Generated Content to you. If, nonetheless, under any applicable law, it is determined that you retain moral rights in the User-Generated Content which you have posted to the Website, you hereby agree that:

 

You won't require that any personally identifying information be used in connection with the User Generated Content;

you won't oppose the publication, use, modification, or deletion of the User-Generated Content by Whiyou Ltd; and you waive and will not claim or assert any entitlement to any moral rights in any of the User-Generated Content, to the extent permissible under applicable law.

 

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Interactive Areas

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This Website may contain Interactive Areas. If Whiyou provides such Interactive Areas, you are solely responsible for your use of such Interactive Areas and you use them at your own risk. By way of example, and not as a limitation, you agree that when using any of the Interactive Areas, you will not post, upload, transmit, distribute, store, create or otherwise publish any of the following:

 

Material that is sexually explicit, violent, derogatory, unlawful, libellous, defamatory, slanderous, obscene, pornographic, indecent, lewd, harassing, threatening, an invasion of the privacy or publicity rights of a third party, abusive, inflammatory, fraudulent, or otherwise objectionable.

 

Material that constitutes hate speech or encourages or provides instructions for a criminal offence, violates the rights of any individual or group, or otherwise creates liability or violates any applicable local, state, national or international laws or regulations.

 

Material that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any third party.

 

Material that uses the names or likenesses of persons living or dead or their property without their prior express written permission or that impersonates any person or entity or otherwise misrepresents your affiliation with any person or entity.

 

Advertising or links to other commercial sites.

 

Names, postal addresses, telephone or telecopy numbers, email addresses, driver’s licenses, Social Security, national identity, passport and/or credit card numbers or other personally identifiable information of any third party.

 

Viruses, corrupted data or other harmful, disruptive, or destructive files.

 

Material that is unrelated to the topic of the Interactive Areas in which such material is posted.

 

Material that communicates messages inconsistent with the goodwill of Whiyou Ltd or which otherwise violates these Terms and Conditions; or

 

Material that, in the sole judgment of Whiyou Ltd is objectionable or which may expose Whiyou Ltd you or other Website users to any harm, prejudice or liability.

 

To the extent possible under applicable law, Whiyou Ltd takes no responsibility and assumes no liability for any User-Generated Content posted, published, displayed or uploaded by you, or for any loss or damage thereto, nor is Whiyou Ltd liable for any errors, mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography, profanity or racial or gender slurs you may encounter or any other type of content posted, published, displayed or uploaded by third parties in violation of these Terms and Conditions.

 

As a simple provider of the Interactive Areas, to the extent permissible by applicable law, Whiyou Ltd is not and shall not be liable for any statements, representations or User-Generated Content provided by its users on this Website. Whiyou Ltd has no legal or contractual obligation to screen, edit or monitor any of the User-Generated Content posted, published, displayed, or uploaded to or through any Interactive Area and does not claim that it will do so. However, Whiyou Ltd reserves the option and right, at its sole discretion, to remove or modify any User-Generated Content posted or stored on this Website without any prior notice of any type whatsoever and for any reason whatsoever.

 

Any use of the Website, including the Interactive Areas, in violation of these Terms and Conditions may result in termination or suspension of your permission to use the Website.

 

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Comments

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You agree that no Comments submitted by you to this Website will violate any third-party rights, including, but not limited to, copyright, trademark, privacy, publicity or other personal or proprietary right(s). You further agree that no Comments submitted by you to this Website will be or contain libellous, slanderous, defamatory, or otherwise unlawful, abusive, or obscene material. You are and shall remain solely responsible for the content and form of any Comments you submit or post to the Website.

 

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Third-Party Content; Links to Third-Party Websites

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Any Content, products or services posted on, transmitted through, or linked to by third parties from the Website are the sole responsibility of the third-party originator of such Content. Whiyou Ltd does not control, approve, sponsor, or endorse any third-party Content, products, or services on or linked through the Site and we make no representations regarding and are not liable or responsible for the accuracy, completeness, timeliness, reliability or availability of any third-party Content, products, or services. Links to any third-party Content are provided for your convenience only. If you choose to access any third-party Content, you agree that you do so at your own risk and Whiyou Ltd is not responsible or liable for any loss or damage of any sort that you may incur because of any third-party Content, products, or services.

 

This Website may also contain links to third-party services and resources. You acknowledge that (a) Whiyou Ltd is not responsible for the contents of any linked website or any link contained in a linked website, or any changes or updates to such website, and (b) Whiyou Ltd is not responsible for any other form of transmission received from any linked website. Whiyou Ltd is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Whiyou Ltd of the website. Any concerns regarding any such link should be directed to the third-party website provider.

 

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Access To and Use of Website; Acceptable Use Policy

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By accessing the Website, you agree to (i) comply with all applicable local laws regarding privacy, online conduct and acceptable use and content, and (ii) consent to having your personal data, stored, transferred, and processed with our Privacy Policy Notice.

 

The Website is made available free of charge. You are responsible for making all arrangements necessary for you to have access to the Website and for ensuring that all persons who access the Website through your internet connection are aware of these Terms and Conditions and that they comply with them.

 

We do not guarantee that the Website, or any content on it, will always be available or uninterrupted. Access to the Website is permitted temporarily. We may suspend, withdraw, discontinue, or change any or all parts of the Website without notice. Whiyou Ltd will not be liable to you if, for any reason, the Website is unavailable at any time or for any period.

 

Although we make reasonable efforts to update the information on the Website, Whiyou Ltd makes no representations, warranties, or guarantees, whether express or implied, that the Content on the Website is accurate, complete, or up to date.

 

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Acceptable Use Policy

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By using the Website, you agree to comply with all content and conduct standards outlined in these Terms and Conditions. By way of example and not limitation, you agree not to:

 

Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works of, frame, use, transfer or sell any information, products, services, or Content provided through or obtained from the Website, including without limitation, engaging in the practice of "screen scraping," or any other similar activity;

hack into the Website, the server(s) on which the Website is stored, or any server, computer or database connected to the Website, or attack the Website via a denial-of-service attack or a distributed denial-of-service attack.

 

Modify another website to falsely imply that it is associated or affiliated with the Website;

damage, disable, overburden, transmit any worms, viruses, trojans, logic bombs or other material of a destructive nature, or interfere with any other party's use and enjoyment of the Website;

violate any applicable laws, rules, or regulations in your jurisdiction.

 

Use any automatic or manual conduct, device, process, software, program, algorithm, methodology or routine, including but not limited to a "robot," "spider" or other similar process or functionality to interfere (or attempt to interfere) with, damage, disable or impose an unreasonable burden or load on, the operation of the Website; or

use the Website for any illegal, obscene, abusive, offensive, harassing, improper or objectionable purpose, to sell or offer to sell any goods or services, to conduct or forward surveys or contests, or for any purpose that is prohibited by these Terms and Conditions.

 

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Account Security

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For any portion of the Website that requires a username and/or password, you are responsible for all use of your account (under any username or password) and for ensuring that all use of your account complies fully with the provisions of these Terms and Conditions. You shall be responsible for protecting the confidentiality of your username (s) or password(s), if any.

 

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Copyright Complaint Policy; Infringement Notification

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If you believe in good faith that certain Content on the Website infringes your copyright rights, please provide the written information requested below. The procedure outlined below is exclusively for notifying Whiyou Ltd that your copyrighted material has been infringed.

 

Please provide the following information in the following order (including Section Numbers):

 

A clear identification of the copyrighted work you claim was infringed.

 

A clear identification of the material you claim is infringing the copyrighted work, and information that will allow us to locate that material on the Website, such as a link to the infringing material.

 

Your contact information so that we can reply to your complaint, preferably including an email address and telephone number.

Include the following statement: "I believe that the material that is claimed as copyright infringement is not authorised by the copyright owner, its agent, or the law."

 

The notice must be signed by the person authorised to act on behalf of the owner of an exclusive right that is allegedly infringed.

 

Notices of claims of copyright infringement on the Website should be emailed:

 

Info@Whiyou.com

 

RE: Copyright Infringement

 

We suggest that you consult a lawyer before filing a notice or counter-notice. Also, please note that you may be liable for damages (including, but not limited to, costs and lawyers' fees) if you make a false claim of copyright infringement.

 

Whiyou Ltd will review and address all notices that comply with the requirements above and applicable law.

 

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Repeat Infringers

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Per applicable law, Whiyou Ltd has adopted a policy of terminating, in appropriate circumstances and at its sole discretion, subscribers or account holders who are deemed to repeat copyright infringers. Whiyou Ltd may also limit or restrict access to the Website and/or terminate the accounts of any users who are deemed by Whiyou Ltd to infringe any intellectual property rights of others, whether there is any repeat infringement, in Whiyou Ltd.’s sole discretion.

 

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Your Liability to Whiyou Ltd

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You agree that you are responsible to Whiyou Ltd, its officers, directors, employees, agents, licensors, suppliers, vendors, manufacturers, and distributors for all claims, actions, demands, charges, complaints, damages, losses, liabilities, costs and expenses (including but not limited to lawyers' fees), arising from or in connection with (a) your use of the Website contrary to these Terms and Conditions; (b) any Content submitted, posted, or otherwise provided by you to the Website, Whiyou Ltd, and/or its agents, third party licensors or licensees, (c) your breach of any provision of these Terms and Conditions or any representations you provide herein, and/or (d) your use of the Website or purchase of any products or services from the Website contrary to these Terms and Conditions.

 

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Title To Products

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The title to any product(s) ordered through this Website shall transfer to you upon Whiyou Ltd.’s receipt of full payment for such product(s).

 

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Governing Law and Jurisdiction

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These Terms and Conditions and the transactions governed by these Terms and Conditions shall be exclusively governed and construed according to English law.

 

Any disputes relating to or arising out of these Terms and Conditions and/or any transactions governed by these Terms and Conditions (including non-contractual disputes) will be exclusively submitted to the English courts. However, if you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

 

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Contact Details

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If you have any questions regarding these Terms and Conditions, you may refer to our Questions or you may also contact us at:

 

Whiyou Ltd

Email: Info@whiyou.com

 

For more information on the European Commission's online dispute resolution platform, visit http://ec.europa.eu/consumers/odr/

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General Legal Provisions

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If any portion of these Terms and Conditions is held to be invalid or unenforceable, the invalid or unenforceable portion shall be modified under the applicable law with a provision that most closely reflects the intention of the original provision, and the remainder of these Terms and Conditions shall remain in full force and effect. A printed version of these Terms and Conditions and of any notices given to you in electronic form or otherwise shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. The failure of Whiyou Ltd to insist upon or enforce strict performance by you of any provision of these Terms and Conditions shall not be construed as a waiver of any provision or right.

 

We may provide notice to you relating to the Website and/or these Terms and Conditions by sending an e-mail to your last known e-mail address, and any such notice shall be deemed given and received on the day it is sent.

 

Whiyou Ltd.’s performance of these Terms and Conditions is subject to existing laws and legal processes, and nothing contained in these Terms is in derogation of Whiyou Ltd.’s right to comply with law enforcement requests or requirements.

 

© Whiyou Ltd 2023-2024, all rights reserved.

 

Please note that we will not file a copy of the contract between us. You should save or print a copy of these Terms and Conditions for your records.